This privacy statement was last updated on November 6, 2024 and applies to citizens and legal permanent residents of Brazil.

In this privacy statement, we explain what we do with the data we obtain about you via https://asheus.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand) 

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

• Email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: 6 months.

1.2 Payments

For this purpose we use the following data:

• Name, Address and City
• Email address
• Username, passwords and other account specific data

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data until the service is terminated.

1.3 Registering an account

For this purpose we use the following data:

• Username, passwords and other account specific data

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: 12 months.

1.4 Newsletters

For this purpose we use the following data:

• Email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: 24 months

1.5 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

• Name, Address and City
• Email address
• Username, passwords and other account specific data
• Location
• Photos
• Social media accounts
• Telephone number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.6 To be able to offer personalized products and services

For this purpose we use the following data:

• Name, Address and City
• Email address
• Username, passwords and other account specific data
• Location
• Photos
• Social media accounts
• Telephone number

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data until the service is terminated.

2. What if you don't provide us with your personal information?

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Sharing with other parties

We only share this data with operators and with other third parties for which consent must be obtained. It concerns the following party or parties:

Operators

Name: Wise
Country: United States
Purpose: Payment processing
Name: Payoneer
Country: United States
Purpose: Payment processing
Name: PayPal
Country: United States
Purpose: Payment processing

Third parties

Name: 
Country: 
Purpose: 
Data: 

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

• Username and Password
• TLS / SSL
• DKIM, SPF en DMARC
• Physical security measures of systems which contain personal data.
• Security software
• HTTP Strict Transport Security
• X-Content-Type-Options
• X-XSS-Protection
• X-Frame-Options
• Content Security Policy
• Permissions Policy

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. Your rights with respect to personal data:

• confirmation of the existence of processing;
• access to data;
• correction of incomplete, inaccurate, or outdated data;
• anonymization, blocking, or deletion of unnecessary, excessive, or processed data in disagreement with the provisions of the General Law for the Protection of Personal Data (LGPD);
• portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
• deletion of personal data processed with the consent of the holder, except in the cases provided for in art. 16 of the General Law for the Protection of Personal Data (LGPD);
• information on public and private entities with which the controller shared data;
• information on the possibility of not providing consent and on the consequences of denial.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Privacy Statement.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the National Data Protection Authority (ANPD):

Esplanade of Ministries,
Block C,
2nd floor,
CEP 70297-400 - Brasília – DF.
Complaints email:[email protected]

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Asheus
Street, Albuquerque, NM
United States
Website: https://asheus.com
Email: moc.suehsa@tcatnoc
Phone number: 1-653-5376

Annex

Privacy Statement